Return & Refund Policy
Return & Refund Policy – Harawat Gadgets
At Harawat Gadgets, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our refund policy is designed to ensure that customers can make informed decisions while purchasing our innovative and portable products. This policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
Customers may request a refund within 7 days of receiving their product. To be eligible for a refund, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. This ensures that the product can be resold and maintains its value. Harawat Gadgets adheres strictly to these criteria to uphold product quality and consistency.
2. Non-Refundable Items
Certain items may not be eligible for a refund, including but not limited to products that have been opened or used, as well as items marked as non-returnable at the time of purchase. Harawat Gadgets enforces this policy to maintain the integrity and hygiene of our product offerings.
3. Refund Process
To initiate a refund, customers must contact the Harawat Gadgets customer service team via email or phone. Upon approval, customers will receive instructions on how to return the product. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as Harawat Gadgets cannot guarantee the receipt of returned items.
4. Refund Timeline
Once the returned item is received and inspected, Harawat Gadgets will notify the customer of the approval or rejection of the refund. If approved, the refund will be processed and a credit will automatically be applied to the original method of payment within 5 to 10 business days.
5. Exchanges
If a product from Harawat Gadgets is defective or damaged, customers may opt for an exchange instead of a refund. In such cases, customers should report the issue within 30 days of receiving the product to facilitate a smooth exchange process.
6. Changes to the Refund Policy
Harawat Gadgets reserves the right to modify this refund policy at any time. Any changes will be communicated through our website. It is the customer's responsibility to review the policy periodically to stay informed about any updates.
Conclusion
The refund policy at Harawat Gadgets is structured to protect both the customer and the integrity of our products. By adhering to these guidelines, we aim to foster a transparent and trustworthy relationship with our customers, ensuring that their experience with Harawat Gadgets is both satisfactory and reliable.